Terms & Condition

All users of True Bulk SMS (True Infosystems Pvt Ltd) agree to comply with True Bulk SMS (True Infosystems Pvt Ltd) Terms and Condition. True Bulk SMS (True Infosystems Pvt Ltd) takes zero responsibility for any direct or indirect consequences regarding the use of www.truebulksms.com owing to any inaction or action that you take on the basis of the services or any such other material offered by www.truebulksms.com you understand and come to an agreement to make use of www.truebulksms.com at your own risk. The spirit of the Terms of Use is to ensure customers are using True Bulk SMS (True Infosystems Pvt Ltd) services with due regard to the rights of other Internet users and in conformity with the requirements of True Bulk SMS (True Infosystems Pvt Ltd). The Terms of Use are not exhaustive and True Bulk SMS (True Infosystems Pvt Ltd) reserves the right to add, delete, or modify any provision of its Terms of Use at any time without notice, effective upon either the posting of the modified Terms of Use to www.truebulksms.com or notification of the modified Terms of Use. Any complaints about a customer's violation of the Terms of Use should be sent to [email protected]

1. Bulk SMS:

Our terms, conditions, validity & pricing are subject to change according to TRAI rules and regulations Sending unsolicited bulk and/or commercial messages over the Call/SMS (known as "spamming") is prohibited." We Sale Marketing and promotional SMS to OPT-IN Subscribers Only SMS services is non-refundable and transferable.

2. Bulk Email:

www.truebulksms.com in its engagements to the business of e-mail market will be in no way responsible for any losses/claims/damages/consequences/ whatsoever incidental/ancillary/consequential to the intended use of the email marketing services, products, or software. Under the particular email marketing scheme, the function of www.truebulksms.com is prohibited from offering services and software regarding email marketing. Our terms, conditions, are subject to change according to International mailing rules and regulations. The email will be delivered in inbox or spam depending on the email campaigns and email services provider True Bulk SMS (True Infosystems Pvt Ltd) is not responsible for that. We Sale Marketing and promotional Email to OPT-IN Subscribers Only, Email services are non-refundable and transferable.

3. IVR Services:

Violations of guidelines of IVR services are strictly prohibited. No Spam calls go through IVR, either incoming or outgoing. If any misuse of IVR, the client will be solely responsible to face the legal consequences.

4. Zero Tolerance Spam Policy & Anti Spam Policy:

We take a zero-tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any client who sends out spam will have their account terminated with or without notice. No refunds will be given..

5. Price Change:

The amount you pay for services may increase from the date of purchase for the term of the contract (if said contract exists and is validated by True Bulk SMS (True Infosystems Pvt Ltd)). True Bulk SMS (True Infosystems Pvt Ltd) reserves the right to change prices for services at any time. Furthermore, we reserve the right to change prices listed on www.truebulksms.com, and the right to change the number of resources given to any plan at any time.

6. Uptime:

The uptime of a server is defined as the reported uptime from the operating system of the server which may vary from the uptime reported by individual services. True Bulk SMS (True Infosystems Pvt Ltd) cannot 100% guarantee the uptime status of any server for many factors which may include but not limited to updates to software, malicious or intentional activities, hardware failure, acts of God defined as conditions beyond our (True Bulk SMS (True Infosystems Pvt Ltd) and/or the vendors that provide equipment or services to us) control that interrupts services at a facility.

7. Reseller Client Responsibility:

Reseller clients of True Bulk SMS (True Infosystems Pvt Ltd) are responsible for supporting their clients. True Bulk SMS (True Infosystems Pvt Ltd) does not provide support to our Resellers Clients. If a Resellers client contacts us, we reserve the right to place the client account on hold until the Reseller can assume their responsibility for their client. We reserve the right to charge said Reseller for services rendered to the Resellers client. All support requests must be made by the Reseller on their client's behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. True Bulk SMS (True Infosystems Pvt Ltd) will hold any reseller responsible for any of their client's actions that violate the law or True Bulk SMS (True Infosystems Pvt Ltd) Terms of Service / Acceptable Use Policy / Privacy Policy.

8. Back-Up:

Your use of the services rendered is at your sole risk. True Bulk SMS (True Infosystems Pvt Ltd) is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backups of files and data stored on True Bulk SMS (True Infosystems Pvt Ltd) servers. Your server may or may not have automatic backups installed. Servers that have automatic backups are generally done on Sunday.

9. Changes to the Terms of Service / Acceptable Use Policy (TOS / AUP) / Privacy Policy

True Bulk SMS (True Infosystems Pvt Ltd) reserves the right to revise its policies at any time without notice.

Before placing order please read our terms / privacy policy / refund policy.